When you choose to rent with My Logan Realty, we treat you as an equal and we value you!
Our promise to tenants:
- We promise to return your phone call when you call, always within 24 business hours maximum.
- We promise to reply to your email, within 24 business hours
- We promise you will always know who your emergency contacts are if an emergency happens after hours. You won't be left stranded without knowing who to call.
- We promise to always be honest and follow the legislation
- We promise to process your application within 48 hours and keep you up to date through the process.
- We promise to never do a "NO show" when you have a routine inspection scheduled.
- We promise to get all non-urgent maintenance done within 21 days maximum and urgent within 48 hours.
- We promise to treat you as a person not as a number.
- We promise to help you find a house if the owner chooses to sell or wants to move back in.
- We promise you will always know your Property Manager and their contact details.